About The Position

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy, located in Mississauga, Ontario. Our model is built around a strong focus on delivering safe, efficient, and patient-centred care. Here’s what makes us different: 🏡Local roots, national impact - you’ll be a part of a team that’s helping patients across Canada while staying grounded in a close-knit, Mississauga-based operation. 📦Focused work environment - Our mail-order model is designed for accuracy and efficiency, allowing you to focus on patient care in a calm, well-structured environment. 👥People-first workplace - We prioritize teamwork, open communication, and a shared commitment to doing great work. ⏰ Predictable, steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance 🌟 Employee benefits – We support your well-being with a comprehensive benefits package, including health, dental, and other coverage options.

Requirements

  • At least 18+ years of age with a high school diploma, GED or equivalent
  • Remarkable attention to detail as it relates to packaging and labelling, inventory management and quality control
  • Exceptional verbal and written communication skills
  • Demonstrate the ability to work effectively in a team environment
  • Exhibit a high level of flexibility and adaptability
  • Respect for Health & Safety procedures and protocols, and commitment to maintaining a safe work environment for colleagues
  • Fluent in English

Responsibilities

  • Support the Pharmacy team with packaging and labeling of prescriptions in preparation for daily pickup by courier at scheduled time
  • Keep record of all shipping supplies and promotional materials and re-order supplies as needed
  • Provide tracking updates to users and act as a point of contact for managing returned packages and resolving transit delays.
  • Maintain a communication bridge with the customer service team and escalate issues when necessary
  • Other administrative and clerical work and ad-hoc tasks as required

Benefits

  • Employee benefits – We support your well-being with a comprehensive benefits package, including health, dental, and other coverage options.
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