Shipping Coordinator

Drake-Williams Steel • Omaha, NE

2d • $23 - $30 • Onsite

About The Position

Primary Purpose of this Position: Coordinate the loading and delivery of materials per commitments to customers in a cost-effective manner. Keep customers informed of upcoming deliveries and delays. Handle customer inquiries and complaints.

Requirements

• Excellent knowledge of transporting methods and transportation equipment scheduling.
• Superior customer service, communications, planning and negotiation skills.
• Resourceful, decisive and accountable.
• Excellent ability to handle multiple tasks and prioritize.
• Works with a sense of urgency.
• Good computer skills including the use of production and shipping, spreadsheet, word processing and email software.
• High school degree or equivalent.
• Minimum of three years experience in shipping and receiving.

Responsibilities

• Coordinate and schedule delivery personnel and equipment to ensure safe, cost effective and timely delivery of materials.
• When necessary, contract with outside carriers to provide cost effective and timely delivery of materials.
• Handle all customer inquiries and complaints regarding deliveries.
• Coordinate and schedule vendor shipments of major buyouts and drop-shipped materials to customers.
• Ensure proper vehicle and equipment licensing, safety and maintenance to meet all company and government requirements and regulations.
• Maintain all records, reports and files relating to vehicles and transportation equipment to ensure compliance with company, insurance and governmental requirements.
• Make specific recommendations on changes in methods and transportation equipment that will improve customer service and reduce costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees