Shipping Clerk

Dometic Corporation•Port Saint Lucie, FL

8d•Onsite

About The Position

The Shipping Clerk supports the Port St. Lucie team in the finished goods area, shipping, order fulfillment, finished goods inventory management, shipping logistics, and customer service. The position handles customer orders from receipt through packing and shipment, while maintaining accuracy, quality, productivity, and safety standards. It reports to the Shipping & Customer Service Supervisor and is based in Port St. Lucie, Florida.

Requirements

High school diploma or GED.
Practical work experience in shipping and customer service.
Ability to communicate clearly with customers by phone and in writing, including email; must communicate effectively orally and in writing and have good typing, spelling, and grammar skills.
Familiarity with Bills of Lading, packing lists, and purchase orders for proper receiving, matching, and distribution of material.
Strong computer, analytical, problem-solving, and communication skills.
Ability to perform basic math and measurements and to use scales to weigh and count.
Ability to read and write English.
Ability to work full-time, 40 hours per week, and overtime as needed.
Ability to lift 40 pounds continually and stand and walk throughout the scheduled shift.
Ability to work under pressure and deadlines, independently and in a cross-functional team environment; strong organizational and time-management skills, attention to detail, urgency, and self-motivation.
Reliable, punctual, and able to solve complex problems resourcefully.
Commitment to ethical conduct, integrity, accountability, safety, and maintaining an orderly work area.

Nice To Haves

Experience with common-carrier programs such as UPS, FedEx, and LTL shipment systems.
Experience with ERP/MRP systems; experience with the Intuitive MRP system is preferred.
Microsoft Office experience, including Excel, Outlook, and Word.
Experience operating a forklift and hand jacks.

Responsibilities

Complete all stages of the order fulfillment process.
Receive and enter customer sales orders accurately, including orders placed by phone.
Pick finished goods for customer orders and verify staged products against pick lists.
Prepare, prioritize, pack, and ship customer orders.
Maintain the quality and efficiency of orders filled and shipped, and meet company productivity and department KPI standards.
Prevent, identify, and record product, process, or quality-system nonconformances and related problems.
Communicate shortages; investigate finished goods inventory discrepancies; and sort or restock goods as needed.
Audit, investigate, and record finished goods inventory discrepancies.
Create packing slips and bills of lading, calculate freight charges, and select common carriers using a computer.
Coordinate with LTL carriers and other carriers to arrange timely pickups.
Process and post shipments according to shipping procedures.
Replenish and maintain inventory and keep the fulfillment center clean, orderly, and organized using 5S principles.
Conduct operations safely and comply with OSHA and MSDS standards.
Work toward continuous improvement in products, processes, and quality systems.

Benefits

Medical, dental, and vision insurance.
Employee Assistance Program (EAP).
Short- and long-term disability insurance.
401(k) with company match.
Paid time off (PTO).
Company-defined holidays and two floating holidays.
Paid maternity and paternity leave.
Tuition assistance.
Membership reimbursement for a wholesale club and gym.
Employee discounts on company products.
Opportunities to grow, evolve with the company, take on new challenges, and make an impact.