Shipping Clerk

LAGOS•Philadelphia, PA

About The Position

The Shipping Clerk supports daily shipping, receiving, order fulfillment, and inventory organization to help ensure customer orders are processed accurately and shipped on time. The role receives and verifies incoming products, picks and packs outgoing orders, prepares shipping documentation, maintains accurate records, and keeps warehouse and shipping areas clean, organized, and safe. The clerk reports discrepancies and operational issues and contributes to efficient warehouse operations and service accuracy. The position uses shipping systems such as ShipStation and UPS WorldShip or other applicable platforms. It also supports increased shipping and receiving volume during peak business periods, including occasional extended hours or weekend work when required and scheduled. Additional related duties may be assigned by the Senior Logistics Manager.

Requirements

  • High school diploma or GED.
  • Attention to detail and order accuracy.
  • Ability to regularly stand, walk, bend, reach, and perform repetitive warehouse and order fulfillment activities.
  • Ability to lift and carry items weighing up to 60 pounds, with or without reasonable accommodation.
  • Ability to operate a computer and shipping equipment as required.
  • Ability to access relevant areas of the warehouse and shipping facility to perform assigned responsibilities.

Nice To Haves

  • Previous experience in shipping, receiving, warehouse operations, order fulfillment, or inventory handling.
  • Experience with ShipStation, UPS WorldShip, or similar shipping platforms.

Responsibilities

  • Pick, verify, pack, label, and prepare customer orders for shipment according to established procedures.
  • Inspect outgoing orders to verify product identification, quantities, and order accuracy.
  • Generate shipping labels, packing slips, and related documentation using designated shipping software and carrier platforms.
  • Coordinate outgoing shipments with established schedules and customer delivery expectations.
  • Report shipping delays, damaged products, missing items, and order discrepancies to the Senior Logistics Manager.
  • Receive incoming deliveries and verify shipments against purchase orders, packing slips, or other applicable documentation.
  • Inspect received products for visible damage, shortages, and discrepancies, escalating issues as needed.
  • Record and organize incoming products and place inventory in designated storage locations.
  • Restock supplies and organize shipping materials and warehouse inventory.
  • Assist with inventory counts, inventory reconciliation, and investigation of product discrepancies.
  • Maintain accurate and timely shipping, receiving, and order fulfillment records.
  • Use designated shipping systems, including ShipStation, UPS WorldShip, or other applicable platforms, to process shipments and maintain shipment information.
  • Complete and retain required shipping and receiving documentation according to company procedures.
  • Communicate operational issues, recurring discrepancies, and process improvement opportunities to the Senior Logistics Manager.
  • Maintain a clean, organized, and orderly shipping and receiving area.
  • Store products and shipping materials in designated locations to support efficient retrieval and accurate fulfillment.
  • Follow company procedures for product handling, equipment use, workplace safety, and warehouse organization.
  • Assist with general warehouse and operational tasks as needed to support departmental priorities.
  • Support increased shipping and receiving volume during peak business periods, including occasional extended hours or weekend work when required and scheduled.
  • Perform additional related duties as assigned by the Senior Logistics Manager.
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