Shipping Clerk

JLL•Chesterfield, MO

11d•Onsite

About The Position

As a Shipping Clerk at JLL, you will serve as a critical link in our supply chain operations, managing the outbound flow of goods from our warehouse, distribution center, or manufacturing facility. Your role bridges physical logistics and administrative precision to ensure products are accurately packed, documented, and delivered to customers on time. By maintaining strict safety standards and upholding operational excellence, you will directly contribute to JLL's commitment to delivering transformative solutions and exceptional service to our clients.

Requirements

High school diploma or GED equivalent
Proficiency with computer systems, including shipping software (e.g., FedEx Ship Manager, UPS WorldShip), Microsoft Excel, and RF scanners

Nice To Haves

1–2 years of experience in retail, logistics, manufacturing, or warehouse environments
Certification to operate warehouse equipment such as forklifts, pallet jacks, or order pickers
Experience with Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) platforms
Demonstrated ability to manage time effectively and handle tight pickup schedules during high-volume periods
Basic knowledge of customs documentation and international shipping procedures
Ability to lift heavy packages up to 50 lbs, bend, stoop, and stand for extended periods on concrete floors
Strong attention to detail with ability to meticulously verify SKU numbers, quantities, and shipping addresses
Effective verbal communication skills to collaborate with truck drivers, warehouse associates, and customer service teams

Responsibilities

Pack, seal, weigh, and label outgoing goods according to company standards and customer specifications
Generate and verify shipping documentation including Bills of Lading (BOL), invoices, packing slips, and customs forms
Schedule freight pickups with carriers such as UPS, FedEx, and third-party logistics (3PL) providers, and maintain delivery status updates
Cross-check physical inventory against sales orders, picking lists, and system records to prevent fulfillment errors
Enter shipping data and track orders using Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) software, or spreadsheets
Address transit issues, document damaged items, track delayed shipments, and resolve customer or driver complaints
Maintain a clean, organized, and safe loading dock or packing station to ensure smooth workflow and compliance with safety regulations