SHIPPING CLERK

Chapin Manufacturing Inc • Batavia, NY

10d

About The Position

The Shipping Clerk coordinates and expedites customer shipments, working frequently with customers’ shipping agents, outside freight companies, and forwarders to help ensure shipments are correct and on time. The role tracks back orders, manages shipping paperwork, responds to customer inquiries, and organizes shipments by carrier and package type while helping minimize shipping costs.

Responsibilities

• Contact customers’ shipping agents, outside freight companies, and forwarders to assure correct, on-time shipments.
• Track and expedite back orders, control paperwork, and coordinate with sales, forecasting, and the production coordinator.
• Follow up on and respond to customer inquiries regarding back orders and past-due orders.
• Mark up or correct picking/packing slips and bills of lading when quantities deviate from standard.
• Route and sort small-parts and no-charge orders to UPS, RPS, or Parcel Post based on order size to minimize shipping costs.
• Record the number of parts packages and their weights on bills of lading and picking/packing slips for truck orders containing parts.
• Sort truck orders by carrier.
• Consolidate bills of lading when multiple shipments are going to the same company and location to reduce freight costs.
• Print and expedite special orders called down by Customer Service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed