Shipping Associate

Akina PharmacySterling, VA
$17 - $21Onsite

About The Position

The Shipping Associate is a crucial member of the Akina Pharmacy team, responsible for ensuring that all prescription orders are packaged and shipped with precision, care, and efficiency. This role requires a strong attention to detail, a commitment to maintaining high-quality packaging standards, and adherence to established company protocols and shipping procedures. As a Shipping Associate, you will assemble, label, and verify outgoing packages to meet Akina Pharmacy’s high standards for accuracy and presentation, ensuring a positive experience for our customers. You will also manage shipping logistics, restock materials, and maintain a clean, organized workspace to support the smooth operation of the shipping department. Success in this role depends on your ability to work efficiently in a fast-paced environment while upholding the company’s core values of Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve. If you thrive in a detail-oriented, goal-driven environment and take pride in your work, this position offers the opportunity to make a meaningful impact in delivering exceptional care to our customers. You will love it here if you are motivated by Akina’s Core Identity Values: Excellence Always, Go-Getter’s Unite, Compassion For All, Called To Serve. You’ll have success here if you value clear processes and get, want, and have capacity to do the following things:

Requirements

  • At least 1 year of experience in a shipping, packaging, or similar role, or the ability to learn and execute detailed shipping processes efficiently.
  • Proven ability to assemble, label, and verify orders with precision while following detailed company protocols or job aids.
  • Ability to stand for extended periods and lift packages weighing up to [X lbs] as part of daily responsibilities.
  • Demonstrated understanding of how packaging quality impacts the customer experience, with the ability to work quickly without compromising standards.

Responsibilities

  • Assemble and package prescription orders with precision, including cold-chain and hazmat packaging requirements where applicable, ensuring quality and professional presentation.
  • Conduct final checks on labels, documentation, patient match, and special handling requirements (cold-chain, hazmat) per company protocols and job aids before shipping.
  • Document all processes and activities, including outcomes and corrective actions, per FDA, USP, and Akina policies.
  • Coordinate outgoing shipments, generate shipping labels, and monitor tracking data to support timely delivery.
  • Identify and resolve order issues before shipment (incomplete orders, damaged items, documentation gaps) and address shipping exceptions after dispatch, coordinating with the pharmacy and customer service teams to keep orders moving.
  • Monitor and restock shipping supplies and maintain an organized workspace to support efficient daily operations.
  • Maintain required training and competencies in the electronic quality management system.
  • Participate in LEAN initiatives (Root Cause Analysis, Operational Walkthroughs, Internal Audits) to improve operational efficiency and product quality.

Benefits

  • Two medical plan options with employer premium contributions up to 85%
  • Dental and vision coverage
  • Accident and hospital indemnity
  • Company paid long term and short-term disability options, available after 30 days of employment.
  • Generous paid time off
  • Six scheduled paid holidays
  • 401K plan, featuring a Safe Harbor match up to 4%
  • Rewards and recognition program
  • No cost medication for employees (prescribed compounded medications), after 30 days of employment.
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