Shipping and Receiving Processor

Jackson State University•JSU Main Campus, MS

10d

About The Position

The JSU Postal Department is accepting applications for its Shipping and Receiving Processor position. This role involves receiving, sorting, processing, and distributing incoming and outgoing mail and packages for students, faculty, staff, and University departments. The processor will handle shipments from various carriers, create shipping labels, maintain tracking records, and operate postal equipment. Customer service is a key component, assisting users with shipping-related inquiries and ensuring accurate package distribution. Maintaining a clean, organized, and secure work area, along with adherence to all relevant procedures, is essential.

Requirements

High school diploma or equivalent.
One (1) year of experience in shipping, receiving, mailroom, warehouse, postal services, logistics, or a related field.
Basic knowledge of shipping and receiving procedures, package handling, and mail processing.
Ability to accurately enter and maintain information in computer systems and shipping software.
Basic computer skills, including Microsoft Office and email.
Ability to operate or learn shipping equipment, postage meters, scanners, label printers, package scales, and related technology.
Strong organizational skills with the ability to sort, process, track, and distribute a high volume of mail and packages.
Ability to safely lift, carry, push, and pull packages and mail weighing up to 50 pounds.
Ability to work effectively with students, faculty, staff, departments, vendors, and delivery carriers.
Strong attention to detail and accuracy when processing packages, mail, shipping labels, tracking information, and departmental shipments.

Responsibilities

Receive, sort, process, and distribute incoming and outgoing mail and packages for students, faculty, staff, and University departments.
Process USPS, UPS, FedEx, DHL, and other carrier shipments in accordance with university procedures.
Create shipping labels, enter shipment information, scan packages, and maintain accurate tracking records.
Operate postage meters, scanners, scales, label printers, shipping software, and other postal equipment.
Provide customer service and assist students, faculty, staff, and departments with shipping and package-related questions.
Verify, organize, and distribute packages to designated mailboxes, package areas, and smart lockers.
Maintain accurate records and assist with tracking missing, damaged, returned, or misdirected mail and packages.
Maintain a clean, organized, and secure work area while protecting the confidentiality of mail and package information.
Follow all University, Postal, carrier, safety, and security procedures.
Perform other related duties as assigned by the Postal Manager.