Shipping and Receiving Manager

American Packaging Corporation•Rochester, NY

1d•Onsite

About The Position

The Shipping and Receiving Manager will have oversight of all regional Shipping and Receiving operations for the COE, to include the stand-alone Warehouse if applicable. This role is responsible for designing, implementing, and overseeing all Shipping and Receiving strategy, including efficient material flow, storage, and material organization between all sites. The manager will be responsible for inbound and outbound transportation traffic to enhance timely, cost-effective deliveries and improve responsiveness to customers. This position also involves evaluating manning needs, facilitating customer returns and complaint resolution, conducting safety meetings, and ensuring the accuracy of inventory. The role requires strong leadership, problem-solving, and communication skills to manage personnel and collaborate with various stakeholders.

Requirements

Minimum of 2-3 years of direct Shipping and Receiving experience within an industrial manufacturing environment.
Minimum of 3 years of experience in a leadership role.
AS400 experience.
Strong communication skills (technical information, internal/external customers, all levels of employees).
Conflict resolution skills.
Attention to detail.
Fork truck license.
Mechanical aptitude.
Organizational skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Experience with continuous improvement processes and procedures.
Experience with freight claims and complaints.
Experience with recycling of materials.

Responsibilities

Planning, directing, coordinating, and managing warehouse and transportation operations within regional facilities to ensure accurate and timely incoming and outgoing shipments.
Oversight of all employees in the Shipping and Receiving Department, including training, performance appraisal, and conflict resolution.
Managing inbound and outbound transportation traffic for timely, cost-effective deliveries and improved customer responsiveness.
Evaluating Shipping/Receiving manning needs across the region and managing employee training.
Facilitating customer returns, complaint resolution, and timely handling of rework or material destruction.
Conducting monthly safety/business meetings with the Shipping/Receiving Department.
Ensuring efficiency, performance, and accuracy of Finished Goods, Raw material, and WIP inventory.
Conducting monthly cycle counts and participating in annual physical inventory.
Managing and monitoring Fork truck and transfer truck maintenance and repair, and making recommendations for future asset requirements.
Processing payroll information for the Shipping/Receiving Department.
Conducting OSHA approved forklift/scissors lift training.
Monitoring freight claims and complaints with transportation contractors.
Overseeing the recycling of materials in the facilities.
Supervising and managing material handling personnel and activities across the region to maintain a smooth flow of materials.
Maintaining an organized warehouse and working closely with vendors.
Working with teams to execute projects for new business goals and continuous improvement.
Ensuring implementation of SOPs through indirect reports for compliance with laws, regulations, and best practices.
Serving as a subject matter expert (SME)/advisor.
Supporting and interfacing with transportation carriers and contractors for inbound and outbound freight.
Facilitating transportation for emergency shipments.
Tracking shipping costs from major transportation contractors and setting cost goals.
Preparing and conducting all S/R employee performance evaluations.
Developing, monitoring, and actualizing employee development goals and making training recommendations.
Consistently finding ways to add new value and mitigate risk by improving product flow.
Ensuring efficiency, enhanced performance, and accuracy of Finished Goods, Raw material, and WIP inventory.
Conducting monthly cycle counts as needed or requested.
Participating in the Annual physical inventory as needed.
Applying the company's Mission, Vision, and Values.