Shipping and Receiving Manager

American Packaging Corporation•City of Rochester, NY

2d•Onsite

About The Position

At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future. SUMMARY: The Shipping and Receiving Manger will have oversight of all regional Shipping and Receiving operations for the COE, to include the stand-alone Warehouse if applicable. Design, implement and oversee all Shipping and Receiving strategy to include efficient material flow, storage, and material organization between all sites. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible for planning, directing, coordinating, and managing the warehouse and transportation operations within our regional facilities to ensure accurate and timely incoming and outgoing shipments. Oversight of all employees in the Shipping and Receiving Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for inbound and outbound transportation traffic to enhance timely, cost-effective deliveries and improve our responsiveness to our customers. Evaluate Ship/Rec manning needs across the region and potential employees in training phases. Facilitate Customer returns, Customer complaint resolution and state of rework or material destruction in a timely manner. Conduct monthly safety/business meetings with the Shipping/Receiving Department throughout all facilities. Responsible for efficiency, enhanced performance and accuracy of Finished Goods, Raw material and WIP inventory. Conduct monthly cycle counts as needed or requested. Participate in the Annual physical inventory as needed. Manage and monitor all sites Fork truck and transfer truck maintenance and repair and make recommendations for future requirements of those assets. Process payroll information for the Shipping/Receiving Department (i.e., timecards vacation forms and absence sheets). Conduct OSHA approved forklift/scissors lift training. Monitor freight claims and complaints with transportation contractors are processed in a timely basis. Oversee the recycling of materials in the facilities. Assignment Complexity – Must be able to take proactively demonstrate effective problem-solving ability. Supervise and manage material handling personnel and material handling activities across the region, to maintain a smooth flow of materials between the plants. Maintain an organized warehouse, working closely with vendors to meet the needs of the facilities. Work with teams to execute projects to fulfill new business goals and advance continuous improvement of processes and procedures. Accountability/Discretion – Ensures implementation of SOP through indirect reports to ensure compliance with federal, state, and local laws, regulations, rules, and industry best practices. Serves as the subject matter expert (SME)/advisor Working Relationships - Must demonstrate effective communication and develop working relationships with Leadership, front line supervision, key outside stakeholders, etc.

Requirements

Minimum of 2-3 years of direct Shipping and Receiving experience within an industrial manufacturing environment.
Minimum of 3 years of experience in a leadership role.
AS400 proficiency.
Strong communication skills (technical information, internal/external customers, all levels of employees).
Conflict resolution skills.
Ability to maintain confidentiality.
Attention to detail.
Fork truck license.
Mechanical aptitude.
Organizational skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

Planning, directing, coordinating, and managing warehouse and transportation operations.
Ensuring accurate and timely incoming and outgoing shipments.
Oversight of all employees in the Shipping and Receiving Department.
Carrying out supervisory responsibilities including training, planning, assigning work, appraising performance, rewarding/disciplining employees, and resolving problems.
Managing inbound and outbound transportation traffic for timely, cost-effective deliveries.
Evaluating manning needs and training potential employees.
Facilitating customer returns, complaint resolution, and material rework/destruction.
Conducting monthly safety/business meetings.
Ensuring efficiency, performance, and accuracy of inventory (Finished Goods, Raw material, WIP).
Conducting monthly cycle counts and participating in annual physical inventory.
Managing and monitoring fork truck and transfer truck maintenance and repair.
Processing payroll information for the Shipping/Receiving Department.
Conducting OSHA approved forklift/scissors lift training.
Monitoring freight claims and complaints with transportation contractors.
Overseeing the recycling of materials.
Supervising and managing material handling personnel and activities.
Maintaining an organized warehouse and working with vendors.
Working with teams to execute projects for new business goals and continuous improvement.
Ensuring implementation of SOPs and compliance with laws and regulations.
Serving as a subject matter expert (SME)/advisor.
Developing working relationships with leadership, supervision, and stakeholders.
Supporting and interfacing with transportation carriers and contractors.
Facilitating transportation for emergency shipments.
Tracking shipping costs and recommending improvements.
Preparing and conducting employee performance evaluations.
Developing, monitoring, and actualizing employee development goals.
Making recommendations for training.
Improving the flow of product across the business.
Mitigating risk by improving the flow of product.