Shipping and Receiving Coordinator

Arrow Transportation Systems Inc. • Cleveland, TX

2d • Onsite

About The Position

Arrow is a transportation, logistics, and materials handling company operating in Canada and the U.S. The Shipping and Receiving Coordinator joins the reload team in North Houston, Texas, and supports customer service, compliance, and the financial performance of the division by ensuring accurate, timely movement of goods and effective inventory controls. The role coordinates inbound and outbound truck and rail freight, maintains shipping and inventory documentation, and communicates with carriers, suppliers, customers, and internal teams. This is a full-time permanent position with a 40-hour workweek; flexibility is required on days worked, and overtime is an opportunity. Training is provided onsite, with year-round work and opportunities for growth and career advancement.

Requirements

• Computer proficiency, including Microsoft Suite with an emphasis on Excel.
• Experience using relevant software and/or the proven ability to learn and use proprietary software.
• Strong safety mindset.
• Ability to provide excellent internal and external customer service.
• Strong problem-solving skills.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• High flexibility and interpersonal skills to work effectively in a diverse environment.
• Embody Arrow's values: Safety, Teamwork, Responsibility, Quality, Integrity, and Fun.

Nice To Haves

• Relevant post-secondary education and/or relevant transportation industry experience; preference will be given to candidates with these qualifications.
• Experience coordinating inbound and outbound truck and rail shipments.

Responsibilities

• Receive, inspect, and document incoming truck and rail freight shipments.
• Track inbound shipments and work with the Operations Supervisor on forecasting and planning.
• Coordinate with carriers and suppliers to schedule deliveries and ensure timely receipt of goods.
• Coordinate with the yard or warehouse team to organize and store incoming products.
• Manage bills of lading, customs paperwork, and other shipping documents.
• Prepare and process documentation for outbound truck and rail freight, including Arrow and customer requirements.
• Schedule carrier pickups and help optimize transportation routes.
• Ensure products are dispatched accurately and on time, and monitor outbound shipments while updating internal teams and customers.
• Coordinate inbound and outbound container, railcar, and truck deliveries with the Operations Supervisor.
• Maintain invoicing procedures and controls to support accurate inventory levels using Arrow systems and technology.
• Coordinate daily, weekly, or monthly inventory counts with the Operations Supervisor and reconcile counts against inbound and outbound shipping information.
• Move product according to customer requirements, including FIFO for lumber, and report inventory age or integrity issues.
• Communicate with carriers, suppliers, internal teams, yard staff, office staff, and customers to meet operational and customer requirements.
• Respond promptly to shipping inquiries and resolve shipping-related issues.
• Ensure proof of deliveries are scanned and emailed to customers.
• Relay completed shipment and inbound/outbound information to the administrator.
• Report discrepancies or service gaps to the supervisor.
• Problem-solve missing documents, shipments, deliveries, inventory outages, and related issues.
• Follow Arrow safety policies and other applicable regulatory policies and procedures.
• Work with the Operations Supervisor on daily and weekly forecasts and maintain asset and equipment control.
• Perform other duties assigned by the Division Manager.

Benefits

• 401(k) plan with employer matching contributions available to employees age 21 or older after three months of service.
• Extended medical benefits, including dental and pharmaceutical coverage.
• Competitive vacation policy.
• On-site training.
• Growth potential and career advancement opportunities.
• Opportunity for overtime.
• Year-round work.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed