Shipping and Receiving Clerk

Index Fresh•Pharr, TX

37d•Onsite

About The Position

The Shipping Clerk facilitates and coordinates the entire shipping process, including preparing records of shipments, bills of lading and records of receipt. This role involves verifying inventory levels, preparing shipping documents, posting shipments, and closing out orders. The clerk will also notify supervisors of discrepancies, coordinate daily shipments between warehouses, process warehouse transfers, and communicate with internal departments regarding receiving items. Additionally, the position involves answering phone calls, replying to emails, checking in visitors and drivers, and ensuring drivers adhere to safety policies. The role requires adherence to good manufacturing practices (GMP) and all corporate regulatory, food safety, and quality requirements. Other related duties may be assigned.

Requirements

High School Diploma or equivalent
At least six months of warehouse experience, preferably with fresh produce.
Knowledge of shipping and transportation procedures.
Customer service experience with excellent telephone communication skills.
Ability to identify and resolve problems
Office clerical skills, including keyboard proficiency
Excellent verbal and written communication skills
Strong organizational skills, including the ability to coordinate multiple priorities.
Strong attention to detail, flexible and reliable
Bilingual English/Spanish skills.

Responsibilities

Verifies inventory levels for orders prior to scheduling shipping appointments.
Prepares bills of lading for each shipment and checks and records all items loaded for shipment.
Posts shipments to customer orders and calculates balance yet to be shipped.
Closes out orders upon completion of shipment and forwards documents to production planning and accounting departments.
Notifies supervisor or planning department when major discrepancies regarding quality or quantity occur.
Coordinates daily shipment between warehouses and processes warehouse transfers.
Communicates with internal departments in regards to receiving of items into the warehouse.
Answers incoming phone calls, replies to emails, and checks in visitors.
Checks in drivers and ensures drivers adhere to all safety policies.
Follows good manufacturing practices (GMP) and works in a manner consistent with all corporate regulatory, food safety, and quality requirements.
Performs other related duties as required or assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.