Shipping Analyst - Analytics and Insight Generation

Sotheby's•London, NY

2d•Hybrid

About The Position

Sotheby's is seeking a Shipping Analyst to join their global shipping network. This role is responsible for analyzing transportation performance and driving data-backed improvements in cost, service, and reliability. The analyst will go beyond basic reporting to diagnose performance issues, quantify their impact, and support the execution and tracking of initiatives aimed at improving speed, consistency, and client experience. The position involves working across US, EMEA, and APAC, collaborating with Operations, Carriers, and Technology teams, and reporting to the Global Shipping Manager.

Requirements

1–2 years of experience in an analytical or operational role (logistics, consulting, or similar).
Strong analytical capability.
Advanced Excel required.
Ability to break down complex problems, structure analysis, and drive to clear conclusions.
High ownership mindset with a bias toward execution and follow-through.
Strong attention to detail and comfort working with large datasets.
Clear, concise communicator able to translate analysis into action.
Interest in global operations, logistics networks, and continuous improvement.

Nice To Haves

Experience with data visualization tools a plus.

Responsibilities

Own global carrier performance scorecards (weekly and monthly) across inbound and outbound flows.
Analyze transit times, cost, service levels, and exceptions to identify root causes of delays and variability.
Segment performance by lane, carrier, region, and service type to isolate issues and opportunities.
Translate analysis into clear, actionable insights with quantified business impact.
Proactively identify and propose high-impact transportation improvement opportunities.
Support the execution of prioritized initiatives in partnership with the Global Shipping Manager.
Contribute to initiatives such as last-mile communication enhancements, carrier platform improvements, and process simplification.
Track results post-implementation and ensure initiatives deliver measurable performance gains.
Maintain a centralized, structured view of all global shipping initiatives.
Ensure clear visibility on timelines, ownership, and success metrics.
Proactively flag risks and support resolution to keep initiatives on track.
Partner with Data and Product teams to define requirements for dashboards and reporting tools.
Translate operational needs into clear, actionable product and data requirements.
Support testing and validation of new tools and enhancements.
Improve data capture, integrity, and consistency across transportation workflows.
Work across Client Experience, Supply Chain, and Finance to resolve operational issues.
Support carrier-related escalations with a structured, data-driven approach.
Contribute to broader efforts to improve the end-to-end delivery experience.