Shipper-Receiver, Part Time Flex, Portland - West Elm

Williams-Sonoma

12d • Onsite

About The Position

This is a Part Time Flex position at West Elm in Portland. The Shipper-Receiver will exemplify the highest level of customer service standards, assist management in planning for receipt of shipments, and process shipments as delivered. The role ensures inventory records are properly maintained, directs merchandise flow, and tickets and stocks merchandise. Responsibilities include organizing stockroom departments, adjusting stocking procedures for safety and company standards, and processing various inventory paperwork such as store-to-store transfers, receiving logs, and damaged merchandise reports. The position also involves maintaining accurate records of off-site merchandise, processing donations and MOS merchandise, and packing/logging shipments. Maintaining a clean and organized stockroom is essential, along with completing daily tasks and potentially training stock associates. The role may involve assisting on the sales floor as needed and complying with all company policies and procedures to minimize loss.

Requirements

• 1-2 years stockroom experience
• 1-2 years customer service experience
• Basic product knowledge preferred
• Effective planning and time management skills to execute multiple tasks simultaneously
• Valid driver’s license (where applicable)
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday)
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
• Process shipments as delivered
• Ensure inventory records are properly maintained
• Direct merchandise flow from stock room to sales floor
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations
• Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns
• Maintain an accurate record of merchandise stored at the off-site locations
• Execute timely processing of donations and MOS merchandise
• Pack and log merchandise as required for shipments
• Ensure stockroom is swept and clean with garbage removed and supplies organized
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• May supervise and train stock associates
• Assist on sales floor as needed
• Comply with all Company Policy and Procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed