Shipper-Receiver, Part Time Flex, Vernon Hills - West Elm
About The Position
This role is responsible for exemplifying customer service standards, assisting management with shipment receipt planning, processing shipments, maintaining inventory records, directing merchandise flow, ticketing and stocking merchandise, organizing stockroom departments, adjusting stocking procedures, processing inventory paperwork, maintaining records of off-site merchandise, executing donations and MOS merchandise processing, packing and logging shipments, maintaining stockroom cleanliness, completing daily tasks, potentially supervising and training stock associates, and assisting on the sales floor as needed. The role also requires compliance with all Company Policies and Procedures to minimize loss to the company.
Requirements
- 1-2 years stockroom experience
- 1-2 years customer service experience.
- Basic product knowledge preferred.
- Effective planning and time management skills to execute multiple tasks simultaneously.
- Valid driver’s license (where applicable)
- Ability to be mobile on the sales floor for extended periods of time.
- Ability to operate POS system.
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
- Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Responsibilities
- Exemplify the highest level of customer service standards to internal and external customers
- Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
- Process shipments as delivered.
- Ensure inventory records are properly maintained
- Direct merchandise flow from stock room to sales floor
- Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
- Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations.
- Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
- Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
- Maintain an accurate record of merchandise stored at the off-site locations
- Execute timely processing of donations and MOS merchandise
- Pack and log merchandise as required for shipments
- Ensure stockroom is swept and clean with garbage removed and supplies organized
- Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
- May supervise and train stock associates
- Assist on sales floor as needed
- Comply with all Company Policy and Procedures
- Ensure all appropriate stockroom procedures are followed to minimize loss to the company
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
