Ship From Club Ambassador Part Time

BJ's Wholesale Club • Orlando, FL

1d • $16 • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Requirements

• Must be 18 years of age.
• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous digital handheld device experience preferred.

Responsibilities

• Responsible for performing all activities associated with picking and shipping of orders to members homes and businesses.
• Using a digital handheld device to locate and pick merchandise orders from the selling floor.
• Safe navigation of a large picking cart around the club including during club hours.
• Assembly of cardboard boxes.
• Packing of orders in a safe and damage-free manner.
• Moving of pallets of supplies using a pallet jack or other material handling equipment.
• Assisting with the loading of UPS/FedEx trucks.
• Shrink wrapping pallets.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Greet, Anticipate, Appreciate (GAA).
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD - Grand opening look daily.
• Maintains a clean and organized, inside and out of the SFC Area.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Processes member purchases in a fast, courteous, and friendly manner by utilizing a handheld digital device to pull merchandise from the selling floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Builds boxes, shrink wraps packages, moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Ensures that all orders are picked in a timely manner.
• Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
• Ensures all orders are picked in a timely manner to meet all productivity requirements.
• Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
• Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
• Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
• Wraps and secures the merchandise to the pallet prior to transport.
• Clearly labels pallets with required information.
• Prints shipping labels and other related documents.
• Securely packages the order in accordance with standard operating procedures.
• Oversees the package carrier pick up.
• Ensures the SFC area is neat, clean, and organized.
• Performs general housekeeping duties, including removing trash and cardboard from the work area.
• Handles damaged goods and spoiled products in accordance with standard operating procedures.
• Processes returns to the club and makes determination on how to handle (via DDR or Membership desk).
• Maintains all club policies and procedures.
• Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off: vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) Retirement Savings Plan: company match (available to team members 18 and older).
• Employee Stock Purchase Plan: 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed