Ship From Club Ambassador Part Time
About The Position
Responsible for performing all activities associated with picking and shipping of orders to members homes and businesses. These include but are not limited to: Using a digital handheld device to locate and pick merchandise orders from the selling floor, safe navigation of a large picking cart around the club including during club hours, assembly of cardboard boxes, packing of orders in a safe and damage-free manner, moving of pallets of supplies using a pallet jack or other material handling equipment, assisting with the loading of UPS/FedEx trucks, shrink wrapping pallets. This role requires frequent lifting of merchandise.
Requirements
- Must be 18 years of age.
- Previous order pulling experience preferred.
- Big box/wholesale retail experience preferred.
- Previous digital handheld device experience preferred.
Responsibilities
- Processes member purchases in a fast, courteous, and friendly manner by utilizing a handheld digital device to pull merchandise from the selling floor.
- Uses handheld scanner device (RF) to verify merchandise.
- Builds boxes, shrink wraps packages, moves merchandise from sales floor to staging area.
- Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
- Communicates with club team when merchandise needs to be replenished.
- Ensures that all orders are picked in a timely manner.
- Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
- Ensures all orders are picked in a timely manner to meet all productivity requirements.
- Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
- Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
- Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
- Wraps and secures the merchandise to the pallet prior to transport.
- Clearly labels pallets with required information.
- Prints shipping labels and other related documents.
- Securely packages the order in accordance with standard operating procedures.
- Oversees the package carrier pick up.
- Ensures the SFC area is neat, clean, and organized.
- Performs general housekeeping duties, including removing trash and cardboard from the work area.
- Handles damaged goods and spoiled products in accordance with standard operating procedures.
- Processes returns to the club and makes determination on how to handle (via DDR or Membership desk).
- Maintains all club policies and procedures.
- Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals.
- Performs other duties as assigned, including working in other departments as needed.
- Regular, predictable, full attendance is an essential function of this job.
Benefits
- Weekly Pay
- Free BJ’s Memberships
- Generous Paid Time Off
- Flexible and Affordable Health Benefits
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
