shift supervisor - Store# 00708, ANNAPOLIS HARBOUR

Starbucks Coffee Company•Annapolis, MD

6d•$20 - $23

About The Position

The Shift Supervisor leads with craft and care to create a warm, welcoming coffeehouse where customers can connect. The role involves preparing and coaching the preparation of food and beverages to standard recipes or customer specifications, and directing and coordinating the work of other employees while meeting store operating standards.

Requirements

At least six months of experience in a position involving constant interaction with customers and fulfillment of their requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Availability to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodation.

Responsibilities

Direct and coordinate the work of other employees, including delegating tasks.
Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.
Maintain regular and consistent attendance and punctuality.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on one of eight observed holidays
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings and financial well-being tools
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program
Student loan management resources and other educational opportunities
Backup care
DACA reimbursement