shift supervisor - Store# 20002, 12TH STREET & N. WASHINGTON

Starbucks Coffee Company•Ogden, UT

2d•$19 - $22

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm and welcoming space for the community. You help create meaningful customer moments and support the preparation of coffee, beverages, and food to Starbucks standards, including customized customer orders. The role includes directing and coordinating other employees’ work while meeting store operating, service, cash-handling, and safety standards.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Meet store operating policies and standards, including quality, cash handling, and safety and security requirements, with or without reasonable accommodation.
At least six months of experience in a role requiring constant interaction with customers and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Lead the shift and help create a warm, welcoming coffeehouse for the community.
Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests.
Direct, delegate, and coordinate the work of other employees.
Meet store operating standards, including quality, customer service, cash handling, and store safety and security.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accrued after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.