shift supervisor - Store# 85664, 2728 S MAIN ST,

Starbucks Coffee Company • High Point, NC

3d • $19 - $22

About The Position

As a Shift Supervisor at Starbucks, you will lead with craft and heart to make the coffeehouse a welcoming space for the community. You will help create meaningful customer experiences and support the preparation of coffee, beverages, and food to Starbucks standards. You will direct and coordinate the work of other employees while helping maintain store operating policies and standards.

Requirements

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security, with or without reasonable accommodations.
• At least six months of experience in a position requiring constant interaction with customers and fulfillment of customer requests.
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead the shift and help create a warm, welcoming coffeehouse for the community.
• Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
• Direct, delegate, and coordinate the work of other employees.
• Meet store operating policies and standards for product quality, cash handling, and store safety and security.
• Interact with customers and fulfill their requests.

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Sick time
• Additional pay for working on one of eight observed holidays
• 401(k) retirement plan with employer match for eligible partners
• Discounted company stock program
• Starbucks equity program (Bean Stock)
• Quarterly bonus opportunity
• Incentivized emergency savings
• Financial well-being tools
• Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program, via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed