Per Diem Shift Supervisor NYC

COMMUNITY HOUSING INNOVATIONS INC•New York, NY

5d•$24 - $50,004•Onsite

About The Position

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that supports social and economic independence. The Shift Supervisor manages and supports Residential Aide staff and helps ensure that quality services are delivered in accordance with CHI, OTDA, DHS, and other applicable program and funding-source guidelines. Under the direction of the Program Director, this role works as part of an interdisciplinary team and oversees the site's operation. The position is per diem and is based at sites throughout New York City. Listed shifts are 8 a.m.–4 p.m., 4 p.m.–midnight, and midnight–8 a.m.; the job listing identifies the shift as “Any.” Pay is $24.04 per hour, approximately $50,004 annually. The role is non-exempt, and overtime is available.

Requirements

High school diploma or GED required, unless the stated experience substitution applies.
At least 2 years of experience providing management services in social services or a related field.
Proficiency in English.
First Aid/CPR certification and a Food Handler’s Certificate upon hire or within 60 days of hire.
F-80 Fire Safety Coordinator certification, or ability to obtain it within 60 days of hire.
Basic competency with MS Windows, MS Office, and the internet.
Ability to tour properties, walk distances, and climb stairs.
Ability to prioritize and make appropriate decisions and judgments.
Ability to work independently and as part of a team; be organized, responsible, flexible, and attentive to detail; work under pressure, meet deadlines, multitask, and manage time effectively.
Even-tempered disposition, good negotiation skills, and ability to meet unexpected deadlines.

Nice To Haves

Bachelor’s degree from an accredited university or in a related field of study.
Multilingual ability and Spanish proficiency.
At least 3 years of verified experience working in homeless services may override the education requirement.

Responsibilities

Supervise and support Residential Aide staff and oversee the overall running of the site as directed by the Program Director.
Oversee Residential Aide staffing for weekends, overnights, and as needed.
Conduct scheduled fire drills, help staff follow fire-safety procedures, and document drills in accordance with DHS and CHI guidelines.
Supervise and assist with client meals and ensure employees follow OTDA and DHS food-safety guidelines.
Provide limited crisis intervention and de-escalation for residents until appropriate CHI professional staff can intervene; contact a supervisor or proper authorities as needed.
Help prevent losses to CHI related to vacancies, shelter payments, property, and other matters.
Ensure the program provides quality services and complies with program requirements.
Enforce CHI, site, and DSS policies, regulations, and rules with residents.
Review video cameras and consistently monitor the area.
Use company resources appropriately and model appropriate conduct for other employees.
Provide on-site training and regular feedback to staff and management.
Inform the Building Superintendent of dangerous conditions, repair needs, and supply needs at the work site.
Liaise with agencies that refer eligible clients.
Submit required internal and external reports, logs, notes, and incident reports accurately and on time.
Maintain orderly logs, office, and site.
Assist the management team with communication and serve as an on-call supervisor.