shift supervisor - Store# 86501, NORTHGATE & PATIO

Starbucks Coffee Company•Sacramento, CA
•$26 - $29

About The Position

As a Shift Supervisor, you will help create a warm and welcoming coffeehouse where customers feel connected to the community. You will lead each shift with craft and care, help prepare and coach the preparation of food and beverages to standard recipes or customer specifications, and contribute to a positive customer experience. The role involves directing and coordinating other employees, maintaining store operating standards, and supporting quality, cash handling, and store safety and security.

Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
  • Meet store operating policies and standards, with or without reasonable accommodations.
  • Have at least six months of experience in a position requiring constant customer interaction and fulfillment of customer requests.
  • Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Responsibilities

  • Direct the work of other employees and delegate or coordinate tasks.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
  • Meet store operating policies and standards for product quality, cash handling, and store safety and security.
  • Interact with customers and fulfill their requests.

Benefits

  • Medical, dental, and vision insurance
  • Basic and supplemental life insurance and other voluntary insurance benefits
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Additional pay for working on observed holidays
  • 401(k) plan with employer match
  • Discounted company stock program
  • Starbucks equity program (Bean Stock)
  • Quarterly bonus opportunity
  • Incentivized emergency savings and financial well-being tools
  • Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
  • Student loan management resources and other educational opportunities
  • Backup care
  • DACA reimbursement
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