Shift Supervisor (Overnight)

Samaritan Daytop Village•Brooklyn, NY

8h•Onsite

About The Position

The Shift Supervisor supports daily shelter operations, ensuring client services run smoothly, safely, and on time. Working under the Operations Coordinator, this role supervises shelter activities, manages schedules, oversees facility safety and cleanliness, and conducts safety checks, including fire drills and substance use screenings. The Shift Supervisor also coordinates transportation, tracks client appointments, and ensures staff follow health, safety, and privacy requirements. This is a full-time, non-exempt role located in Bed Stuy, Brooklyn, with a regular overnight schedule of Sunday through Thursday, 12 a.m. to 8 a.m. The hourly rate is $25.14, annualized at $45,767 based on 35 hours per week. Compensation depends on experience and credentials. Candidates without a current FDNY-80 (F-80) certificate must be able to obtain it within 90 days of hire and be willing to obtain CPR and food handling certifications as needed.

Requirements

High school diploma or GED.
At least 2 years of experience in human services.
Ability and willingness to obtain an FDNY F-80 Certificate of Fitness within 90 days of hire if not already certified.
Willingness to obtain CPR and NYC Food Handler’s certifications as needed.
Flexible availability to work varied shifts, including evenings and weekends.
Strong communication, teamwork, and interpersonal skills.
Reliable and organized, with the ability to manage multiple tasks in a fast-paced setting.
Ability to approach sensitive situations with empathy, discretion, and professionalism.

Nice To Haves

Experience working with individuals experiencing homelessness or substance use issues.

Responsibilities

Supervise the shelter environment to ensure rules are followed, the space remains safe and clean, and positive interactions are maintained.
Conduct regular safety and room checks, lead fire drills and evacuations, and monitor kitchen and food preparation if food service staff are unavailable.
Manage the daily schedule of activities and ensure client services and events happen as planned, with participants and staff in the appropriate places.
Oversee client appointments by reviewing schedules, dispatching vehicles, distributing carfare, and assigning escorts as needed.
Administer breathalyzer tests or observe urine collection when required by program policy, and monitor clients returning from outside appointments.
Ensure paperwork is accurate and complete, and maintain compliance with confidentiality and privacy regulations, including 42 CFR and HIPAA.