Temp Shift Supervisor

Jushi • Philadelphia, PA

1d

About The Position

The Shift Supervisor partners with the Dispensary Manager to lead the team and set an example through service, dedication, pace, and energy. The role is primarily responsible for receiving deliveries, entering inventory data, restocking products, and maintaining FIFO product order. The Shift Supervisor mentors and motivates team members while helping ensure customer satisfaction, accurate inventory and cash handling, and compliant store operations. The position may require flexible scheduling, including weekends and holidays, and assistance or coverage outside the assigned region as needed.

Requirements

• High school diploma or GED required.
• At least 2 years of combined experience in a dispensary, call center, retail, sales, hospitality, or customer service.
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• Strong critical-thinking, attention-to-detail, mathematical, language, and reasoning skills.
• Comfort with adding, subtracting, multiplying, and dividing fractions and decimals, and with high-volume cash handling.
• Ability to work a flexible schedule that includes weekends and holidays.
• Ability to provide assistance, including oversight and coverage outside the assigned region, as required.
• Ability to perform the physical tasks described, including lifting, carrying, pushing, or pulling objects weighing up to 25 pounds.

Nice To Haves

• Associate or bachelor's degree in any field preferred.
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality.

Responsibilities

• Follow and uphold established sales and customer-service policies to ensure customer satisfaction.
• Maintain in-depth knowledge of store products and cannabis strains, keep current with industry-wide product knowledge, and share knowledge with team members.
• Monitor and maintain inventory levels, ensure a suitable product assortment, and communicate inventory action items with the Store Manager.
• Assist Patient Care Specialists with patient consultations by helping them make informed product recommendations, including explaining how consumption methods may affect patients differently.
• Receive deliveries in the Inventory Room, verify manifests, and enter delivery information in MJ Freeway; promptly report discrepancies to the G/P and Inventory Manager.
• Complete and appropriately delegate shift tasks, including cash handling and discount application; verification of required patient paperwork, documentation, and identification; safety and security compliance; store cleanliness and organization; communication with management and coworkers; reporting team-member issues or patient situations; daily end-of-day update emails; and opening and closing duties.
• Work with the Management team to keep retail operations running smoothly, accurately, and in compliance with applicable rules and regulations.
• Help onboard and train new Patient Care Specialists in partnership with the Store Manager.
• Complete all manager-on-duty cash and inventory functions for closing procedures.
• Follow safety and security procedures for opening and closing.

Benefits

• Benefit packages may include medical, dental, vision, and life insurance; short- and long-term disability; flexible spending accounts; paid time off; paid holidays; and a 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED