Shift Supervisor - Sergeant

Chenega Corporation•Atlanta, GA

About The Position

We are seeking an experienced and motivated Shift Supervisor / Sergeant to serve as a frontline leader supporting critical security operations. The role provides direct supervision and guidance to Security Officers and helps ensure security activities are successfully carried out during the assigned shift. As a member of the leadership team, the supervisor helps maintain operational effectiveness, employee accountability, and customer satisfaction. The position is suited to candidates with security, military, law enforcement, or protective services backgrounds who are ready to take on greater leadership responsibilities.

Requirements

High school diploma or GED equivalent.
At least 21 years of age.
Ability to read, write, speak, and understand English sufficiently to interpret policies, procedures, post orders, and training materials.
Ability to obtain and maintain all licenses, certifications, registrations, and security credentials required by the contract.
Ability to pass required background investigations and screening requirements, including background and drug screening.
Demonstrated leadership and team-building abilities.
Strong interpersonal and employee coaching skills.
Excellent written and verbal communication abilities.
Ability to analyze situations, assess risks, and make sound decisions under pressure.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities effectively in a fast-paced environment.
Professional conflict resolution and problem-solving skills.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to prepare accurate reports, logs, and incident documentation.
Commitment to integrity, professionalism, accountability, and customer service.

Nice To Haves

At least three years of supervisory, team lead, military leadership, law enforcement, corrections, or security management experience is preferred.
Prior experience in security supervision, military leadership, law enforcement, corrections, or emergency response.
Experience supporting federal, government, healthcare, critical infrastructure, or high-security environments.
Knowledge of physical security systems, access control systems, alarm monitoring, and emergency response procedures.
Prior experience supervising teams in a 24/7 operational environment.

Responsibilities

Lead and oversee security operations during assigned shifts to meet contractual requirements and company standards.
Direct Security Officers’ daily activities and work assignments to maintain effective coverage and operational readiness.
Provide leadership, guidance, and support while fostering a professional and positive work environment.
Ensure officers understand and comply with post orders, standard operating procedures, and customer requirements.
Address routine operational challenges and escalate significant issues to senior leadership as appropriate.
Coordinate staffing assignments and post coverage to ensure uninterrupted security operations.
Assist with shift scheduling and coverage for planned and unplanned absences.
Support onboarding, training, mentoring, and development of security personnel.
Monitor employee performance and provide constructive feedback and coaching.
Promote accountability, professionalism, teamwork, and high morale among assigned personnel.
Conduct site patrols, post inspections, and operational reviews to ensure adherence to security requirements and quality standards.
Monitor access control activities and ensure security procedures are followed.
Support perimeter and facility security, visitor management, and traffic control functions.
Ensure personnel maintain required equipment, uniforms, and operational readiness standards.
Respond to security incidents, emergencies, and unusual situations requiring supervisory involvement.
Ensure incidents, accidents, and security concerns are accurately documented and appropriately reported.
Review officer reports and activity logs for completeness, accuracy, and professionalism.
Notify management promptly of critical incidents, operational concerns, and emergencies.
Assist with preliminary fact-finding and information gathering following operational incidents.
Maintain accurate records and documentation related to shift activities.
Perform other duties as assigned.