Shift Supervisor

CVS Health • Fairhope, AL

1d

About The Position

A Shift Supervisor supports the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, helps ensure smooth store operations, and completes opening and closing procedures. The role also supports customer service and merchandise presentation.

This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.00–$23.00 per hour. The position is eligible for a comprehensive benefits package, based on eligibility.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent store issues.
• High school diploma or equivalent preferred but not required.

Nice To Haves

• Experience as a retail supervisor.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store crew by assigning, directing, and following up on activities.
• Communicate information effectively to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture by greeting customers, offering help, and thanking them.
• Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer and patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following planograms (POGs).
• When no manager or Operations Supervisor is onsite, lead store staff, ensure smooth operations, and complete opening and closing procedures.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED