Shift Supervisor
About The Position
Better Buzz Coffee Roasters is hiring a Shift Supervisor to help deliver a fast, friendly, and genuine café experience. The role involves preparing and serving coffee, tea, food, and specialty drinks to recipe standards; working across café and kitchen positions; and leading shift duties as directed by the manager on duty. The supervisor helps coordinate breaks and meal periods, supports café setup and cleanup, maintains cleanliness and safety, manages deposits, and contributes to inventory and waste management. The position requires availability for at least 28 hours per week, including nights, weekends, and holidays, and a mix of opening, closing, and mid-shifts as business needs dictate. Base pay is $17.00 per hour, with tips averaging approximately $4.00 per hour in 2024; tips vary and are not guaranteed.
Requirements
- Guest-service focus and a solution-oriented approach.
- Passion for great coffee and exceptional guest service.
- Strong communication skills and a positive, solution-oriented attitude.
- Reliable and punctual.
- Available to work at least 28 hours per week, including nights, weekends, and holidays.
- Able to work a mixture of opening, closing, and mid-shifts as dictated by business needs.
- Comfortable working in a fast-paced, team-oriented environment.
Nice To Haves
- One or more years of experience in coffee, food service, or hospitality.
- Previous fast-paced coffee experience.
- Prior supervisory experience.
- Drive-thru experience.
Responsibilities
- Deliver the Better Buzz experience through fast, friendly, and genuine service.
- Be knowledgeable about coffee, tea, food, and specialty drinks.
- Prepare and serve beverages and food consistently according to recipe standards.
- Work across café positions, including preparing made-to-order food in the kitchen.
- Help administer a smooth schedule for breaks, meal periods, and shifts.
- Assist with setup, cleanup, stock work, and special tasks.
- Lead shift duties as directed by the manager on duty.
- Lead store cleanliness and safety, keeping the café ready for guests and teammates.
- Communicate clearly and professionally with guests and team members.
- Balance and manage deposits.
- Participate in inventory and waste management.
- Follow opening and closing checklists and procedures.
- Perform other duties at the discretion of the store manager or other leadership members.
Benefits
- Free drinks and food while on shift.
- 35% discount on retail, food, and drinks when off shift.
- Opportunities for growth and a clear pathway for development.
- Dedicated training with a certified Training Ambassador.
- Paid sick time.
- Competitive industry pay.
- Fun, high-energy environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
