Shift Supervisor - Burger King

Onvo•Pottsville, PA

1d•Onsite

About The Position

Oversee daily operations of a Burger King shift, ensuring efficient service, high-quality food, and a positive customer experience. This role involves leading a team, maintaining operational standards, and contributing to the overall success of the restaurant.

Requirements

Strong leadership and communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent customer service skills.
Basic math and computer proficiency.
Ability to lift up to 25 pounds and stand for extended periods.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Knowledge of food safety regulations and procedures.

Responsibilities

Supervise and train team members, providing guidance and constructive feedback.
Ensure adherence to all Burger King operational standards, including food safety, quality control, and cleanliness.
Manage cash handling procedures, including register reconciliation and bank deposits.
Address customer inquiries and resolve complaints effectively and professionally.
Monitor inventory levels and assist with ordering and stocking supplies.
Implement and enforce company policies and procedures.
Prepare food items according to Burger King specifications.
Open and close the restaurant according to established procedures.
Motivate and coach team members to achieve sales targets and operational goals.
Maintain a clean and organized work environment.