Shift Supervisor - Burger King

Onvo•Duncannon, PA

6d•Onsite

About The Position

As a Shift Supervisor at Burger King, you will play a vital role in ensuring smooth and efficient restaurant operations during your assigned shifts. You will be responsible for leading a team, delivering exceptional customer service, and upholding brand standards.

Requirements

Previous experience in a fast-food or restaurant environment
Proven ability to lead and motivate a team in a fast-paced environment.
Excellent customer service and communication skills.
Strong organizational and problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.
Knowledge of food safety regulations and practices.

Responsibilities

Oversee daily restaurant operations during assigned shifts, including opening and closing procedures.
Supervise, train, and motivate team members to deliver high-quality food and service.
Ensure adherence to all Burger King operational standards, food safety regulations, and company policies.
Manage cash handling procedures, including till reconciliation and deposit preparation.
Handle customer inquiries, feedback, and complaints professionally and efficiently.
Monitor inventory levels and assist with placing orders as needed.
Maintain a clean, organized, and safe working environment.
Assist with food preparation, cooking, and serving as required.
Resolve operational issues and escalate significant problems to management when necessary.
Contribute to a positive team environment and foster strong communication.