shift supervisor - Store# 71268, 4TH & WESTSIDE

Starbucks Coffee Company•Hollister, CA

9d•$26 - $29

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a welcoming space for the community. You help create meaningful customer moments and support the preparation of coffee, beverages, and food to Starbucks standards. The role includes directing and coordinating employees’ work and maintaining store operating standards.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Have at least six months of experience in a position involving constant customer interaction and fulfillment of customer requests.
Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Direct the work of other employees and delegate or coordinate tasks.
Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
Meet store operating policies and standards, including quality, cash handling, and store safety and security.
Provide customer service and fulfill customer requests.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on observed holidays
401(k) retirement plan with employer match for eligible partners
Discounted company stock program
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings
Financial well-being tools
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement