SHIFT SUPERVISOR (Queens)

Housing Options and Geriatric Association Resources Inc•New York, NY

1d•$0 - $48,000•Onsite

About The Position

The Shift Supervisor is responsible for monitoring clients, units, and grounds to ensure the security and safety of residents. This role involves examining items entering the facility, providing crisis prevention and intervention, and maintaining detailed records of incidents and grievances. The Shift Supervisor will communicate with other department supervisors, manage entry logs, and contribute to site efficiency through recommendations. They will also assist clients with questions and issues, monitor video surveillance, and adhere to all safety, health, and fire hazard guidelines. Reporting safety hazards and diplomatically solving issues are key aspects of this role, along with providing coverage when necessary and performing other duties to ensure efficient facility operation.

Requirements

N.Y.S. Security License, F-80 Certificate of Fitness, C.P.R./Basic First Aid certification.
Minimum High School Diploma / G.E.D.
Ability to establish and maintain professional boundaries in working with clients.
Knowledge of H.I.P.P.A. guidelines and standards.
Strong written and verbal communication skills.
Excellent problem-solving and analytical skills.
Good judgment with the ability to make timely and sound decisions.
Ability to assess emergencies and respond effectively.

Nice To Haves

General knowledge of working in a residential facility preferred.

Responsibilities

Monitor the clients, units, and grounds always to ensure the security and safety of each resident.
Examine all items entering the facility to ensure client and staff safety
Provide crisis prevention and intervention as needed.
Record incidents and residents' grievances appropriate in a logbook and on an incident report.
Maintain ongoing communication with all department supervisors concerning social services issues.
Manage entry logs to ensure all persons entering the facility are recorded and accounted for.
Participate in the development of site goals and objectives by making recommendations that can aid in site efficiency.
Assist clients with questions and resolve any issues as they may arise.
Monitor video surveillance of all areas of the facility.
Adhere to safety, health, and fire hazard guidelines, policies, and procedures.
Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
Work diplomatically to solve issues that may arise.
Provide coverage when necessary.
May be required to work evenings, weekends, and holidays as needed.
Perform all other required duties to ensure the facility is running efficiently.