shift supervisor - Store# 69004, BROWN DEER & 60TH

Starbucks Coffee Company•Brown Deer, WI

2d•$19 - $22

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm and welcoming space for the community. The role involves directing and coordinating other employees, preparing and coaching the preparation of beverages and food to standard recipes or customer specifications, and helping ensure that store operating policies and standards are met. Starbucks describes the role as an opportunity to grow through developmental experiences and access industry-leading benefits.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Meet store operating policies and standards, including quality, cash handling, and safety and security requirements.
Have at least six months of experience in a position involving constant customer interaction and fulfilling customer requests.
Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Direct the work of other employees and delegate or coordinate tasks.
Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Create a welcoming coffeehouse experience for customers and the community.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Accrued paid vacation
Sick time
Additional pay for working on one of eight observed holidays
Eligible participation in a 401(k) retirement plan with employer match
Discounted company stock program
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings
Financial well-being tools
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program, subject to program eligibility
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement