Shift Supervisor - San Francisco Airport (4pm-Midnight)
About The Position
As a Shift Supervisor at Joe & The Juice, you help keep the store running smoothly by leading the shift, supporting strong operations, delegating tasks, and helping the team deliver a high-quality guest experience. You support the store management team, maintain standards and energy on shift, and help Juicers develop their skills. The role is at San Francisco Airport and is scheduled from 4 p.m. to midnight. The position pays $24.08 per hour plus tips, increasing to $26.75 plus tips after 90 days of employment. It is covered by a collective bargaining agreement between SFO Restaurants and UNITE HERE, Local 2, and union membership is required within 31 days of hire. Compensation, benefits, and working conditions are governed by the agreement. Union-trust benefits include health, dental, vision, and pension coverage, as well as paid vacation, sick days, and holidays. The employer provides uniforms and initial airport badge costs, and includes a monthly parking subsidy. Applicants must be at least 18 years old, pass the required criminal records history check and Security Threat Assessment to obtain an airport-issued badge, and show proof of eligibility to work in the United States. The job requires standing for long periods, lifting 10 to 20 pounds, performing bending, stooping, crouching, and squatting movements, safely handling sharp objects, and working near and operating a hot grill.
Requirements
- 1–2 years of experience in a similar supervisory or team lead role.
- Strong organizational and communication skills.
- Ability to stay calm and lead under pressure.
- Passion for people, service, and personal growth.
- A proactive, hands-on approach and a team-first mindset.
- Must be at least 18 years old.
- Must pass a Criminal Records History Check and Security Threat Assessment to obtain an airport-issued badge.
- Must show proof of eligibility to work in the United States.
- Must be able to stand for long periods, lift 10 to 20 pounds, and perform bending, stooping, crouching, and squatting movements.
- Must be able to safely handle sharp objects and work near and operate a hot grill.
Responsibilities
- Ensure the Daily Concept Workflow is followed by observing store traffic, assigning tasks, and giving feedback to keep the team focused and energized.
- Supervise and delegate daily checklists using the task-monitoring system, maintain cleanliness and safety standards, and report and document issues promptly and honestly.
- Support new Juicers through the Knowledge–Training–Practice–Validation training approach.
- Lead by example in creating warm, memorable guest interactions and respond to in-store feedback professionally, with the guest's needs in mind.
- Monitor commercial targets during the shift, manage deliveries, report accurately, and guide the team in supporting store sales performance.
Benefits
- Health, dental, and vision benefits through union trust funds, per collective bargaining agreement terms.
- Pension through union trust funds, per collective bargaining agreement terms.
- Paid vacation, sick days, and holidays, per collective bargaining agreement terms.
- Uniforms and initial airport badge costs provided by the employer.
- Monthly parking subsidy.
- Access to internal learning and leadership programs, workshops, training, and mentorship.
- Travel, exchange, international assignment, and career advancement opportunities.
- Social events and a packed social calendar.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
