shift supervisor - Store# 11077, DANVILLE MALL PAD

Starbucks Coffee Company•Danville, VA

9d•$19 - $22

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a welcoming space for the community. You help create meaningful customer moments by preparing and coaching the preparation of food and beverages to standard recipes or customized to customers’ requests. The role includes directing and coordinating the work of other employees while meeting store operating policies and standards for product quality, cash handling, and safety and security.

Requirements

At least six months of experience in a position requiring constant interaction with customers and fulfillment of their requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Prepare and coach the preparation of food and beverages to standard recipes or customize them to customers’ requests, including changes to temperature, ingredient quantities, or ingredients.
Direct the work of other employees and delegate or coordinate tasks.
Meet store operating policies and standards, including beverage and food quality, cash handling, and store safety and security.
Provide customer service and help create a warm, welcoming coffeehouse environment.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation that accrues after an introductory period; the stated annual maximum is 40 hours, or 64 hours in California.
Sick time accrual, depending on work location.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.