Shift Supervisor - JAK's Coquitlam (Westwood)

JAK's Beer Wine & Spirits • Coquitlam, BC

1d • Onsite

About The Position

We are seeking a Shift Supervisor to live our purpose of: Sharing our Passion for People and Spirits at our Coquitlam - Westwood location! With 10 liquor store locations, we are a family owned business that knows our success comes from the people who make us, us and we are committed to fostering a culture of caring, learning, integrity, hospitality & FUN!

Requirements

• Has a passion for wine, beer and spirits and the service industry as a whole
• Has 1-3 years of experience in a supervisory role
• Is knowledgeable in the area of wine, spirits or craft beer
• Possesses a positive attitude and has the ability to energize the team
• Is an effective communicator with the ability to share knowledge with our team and guests
• Is the ultimate team player
• Has the ability to create a ‘wow’ experience for our guests and is passionate about customer satisfaction
• Embodies the JAK's values of: Caring, Learning, Hospitality, & Integrity

Responsibilities

• Effectively engaging with our guests on the sales floor by establishing rapport and providing suggestions and wine pairings when appropriate
• Coaching and training of Service Champions
• Receiving orders and unloading pallets; stocking the sales floor
• Executing all daily tasks and merchandising needs while ensuring guest experience is first priority
• Sharing concerns, observations and positive feedback with the manager on a weekly basis and communicating clearly and effectively
• Ensuring cleanliness, effective lighting and music level of the retail environment meets JAK’s standards and all orders are stocked and faced

Benefits

• Competitive wages, plus tips
• Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses)
• Monthly tasting allowance
• A generous staff discount
• Onboarding and training program
• Product Knowledge seminars with tasting kits
• Medical & Dental Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed