Shift Serviceman

Entergy•Jackson, MS

4d•Onsite

About The Position

The Shift Serviceman is most often the first point of contact for customers and as such must work diligently to provide quality customer service and a high degree of customer satisfaction. This position requires the individual to be self-motivated, communicate and work well with others, and possess a positive attitude with a high commitment to work safely and productively. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

Requirements

Must live within 30 miles of reporting location
CDL Class A License is required
Technical School Lineman degree or equivalent is required.
Must presently be qualified to be a Journeyman Lineman.
Experience with digger derricks, bucket trucks and groundwork with utility crews is required.
Must be able to work at heights up to and above 100 feet.
Must be mentally competent; able to communicate effectively; have good teamwork skills and able to understand, comprehend, and follow directions in the workplace.
Must have a quality work ethic and be committed to optimum customer service.
A high awareness of safety and compliance with company safety rules is required at all times.
Must meet driver qualification requirements
SUCCESFUL COMPLETION OF FITNESS FOR DUTY TESTING IS REQUIRED.
This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing.

Responsibilities

Work alone while on a shift schedule and be the first responder to emergencies and outages on the electrical distribution system emergency calls.
Responding to customer calls related to the electric distribution system such as low voltage, low wires, flickering lights, tree conditions and underground facility dig-ins.
Assist electric construction crews in daily work activities and in the restoration of service during emergency conditions.
Perform emergency locates on underground facilities.
Other maintenance and construction activities as directed by supervision.
Requires participation in after-hours emergency call-outs.
Lifting and maneuvering up to 50 lbs.
Being able to work at heights up to and above 100 feet.
Being able to climb wood poles up to and above 100 feet tall.
Using shovels, sledge hammers and jack hammers and other similar labor intensive tools.
Working in confined areas, which include bending and stooping.