Shift Runner

Domino's Franchise•Piedmont, SC

About The Position

The Shift Runner is an entry-level management position responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The Shift Runner sets an example for the crew and is expected to follow all company policies and procedures and ensure the crew does the same. The role is described as a potential step toward assistant manager, general manager, franchisee, or Manager Corporate Operations. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Work may involve indoor and outdoor tasks, delivery-related activities, variable temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires interacting with customers and coworkers, handling orders and money, using a keyboard or touch screen, and navigating delivery areas and sites. Late nights and work in challenging weather are specified.

Requirements

  • Must be 18 years or older.
  • Valid driver's license.
  • Reliable transportation to and from work.
  • Ability to work late nights and in bad or challenging weather.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Must understand that this is a manager position.

Nice To Haves

  • Prior experience is helpful but not necessary.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, while expecting the same from crew members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, adhere to standards, provide customer service, and support attendance and punctuality expectations.
  • Support store cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
  • Navigate delivery areas and sites as required by store-team duties.
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