Shift Runner

Domino's Franchise•Prosser, WA

About The Position

The Shift Runner manages restaurant operations and ensures customer service and high-quality products are delivered when the General Manager is not on duty. The role is responsible for executing fast, accurate menu items and providing world-class customer service while maintaining a clean, safe, and organized shift. The position reports to the manager and is listed as 30+ hours per week, with an hourly wage range of $17.38–$19.75. Other compensation includes Paid Family Medical Leave and paid sick leave per Washington law, plus eligibility for a performance-based monthly bonus after three months.

Requirements

  • At least 1 year of restaurant or fast-food management experience.
  • Must be able to work nights and weekends.
  • Excellent organization, prioritization, problem-solving, and time-management skills.
  • Ability to multitask, maintain focus in a hectic environment, and balance attention to details with the big picture.
  • Logical problem-solving skills, including evaluating alternatives and tradeoffs and presenting solutions quickly and effectively.
  • Good business judgment and the ability to anticipate problems, create backup plans, and raise issues with team members.
  • High accuracy, completeness, and correctness in work activities.
  • Excellent interpersonal, rapport-building, consensus-building, crisis-intervention, conflict-resolution, and negotiation skills.
  • Leadership skills and the ability to work with customers, team members, external vendors, and senior management.
  • Positive communication style and the ability to take direction and course correction proactively.
  • Dedication to achieving results, taking initiative, engaging assistance, and considering alternatives, risks, dependencies, and next steps.
  • Ability to understand customer and company perspectives and seek win-win outcomes.
  • Personal responsibility for and pride in achieving results.
  • Strong desire and capacity to learn, a can-do attitude toward unfamiliar tasks, ability to assimilate new information quickly, and willingness to seek learning opportunities and learn from others.
  • Good mechanical aptitude, numerical record-keeping and data-analysis skills, and writing skills.
  • Creative thinking.

Responsibilities

  • Ensure that every customer receives great customer service.
  • Supervise food preparation, sales, service, and deliveries.
  • Greet customers, take orders, make orders, and route drivers.
  • Complete daily food preparation and opening procedures.
  • Complete closing procedures.
  • Complete daily and weekly paperwork.
  • Manage a staff of 3–25 employees.
  • Assign, oversee, and evaluate the work of other employees.
  • Provide training to employees as needed.
  • Oversee food safety, labor management, equipment, and general store cleaning.
  • Order, receive, and properly store food and supplies.
  • Execute systems and procedures with 100% integrity and completeness.
  • Implement team-building and morale-building activities across the organization.

Benefits

  • Paid Family Medical Leave per Washington law.
  • Paid sick leave per Washington law.
  • Performance-based monthly bonus, eligible after 3 months.
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