Shift Manager - 1932
About The Position
Shift Managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibility for directing the restaurant’s daily operations in the General Manager’s absence. They ensure compliance with company standards across product preparation and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned. The role is based in a fast-paced, high-energy environment focused on quality food, food safety, and customer service. Most locations operate from 11:00 a.m. to 10:00 p.m. and do not have drive-throughs. The posting advertises pay of $19.00 per hour, plus tips and bonus opportunities, including bonuses tied to Secret Shopper results.
Requirements
- Be honest, energetic, motivational, and fun.
- Set high standards for yourself and your team.
- Be committed to creating a great workplace for the team.
- Be committed to serving customers amazing food with a positive attitude.
Nice To Haves
- 1–2 years of supervisory experience in a food service or retail environment.
Responsibilities
- Perform all duties assigned to Crew Members and Shift Leaders.
- Direct daily restaurant operations in the General Manager’s absence.
- Ensure compliance with company standards for product preparation and delivery.
- Maintain customer relations and support excellent customer service.
- Oversee restaurant maintenance, team management, and inventory management.
- Complete other duties as required or assigned.
- Set high standards and lead by example.
Benefits
- Medical, dental, and vision benefits based on eligibility.
- Pet insurance.
- 401(k) with company match based on eligibility.
- Employee Assistance Program.
- Employee Relief Fund.
- Secret Shopper bonus plan.
- Free meals while working.
- Career growth opportunities, with emphasis on promoting from within.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
