Shift Manager - Brighton

Super Star Car Wash • Brighton, CO

1d

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. The Shift Manager is an operational leader responsible for daily site execution and serves as Manager-on-Duty, overseeing onsite culture, team performance, safety, service execution, and the guest experience. The role offers hands-on leadership experience and a pathway to higher-level operational leadership. Shift Managers rotate through focus areas to develop leadership, business, and operational skills.

The position leads daily shift operations, including staffing, business flow, safety, and service standards; resolves guest and team issues; supports clear shift transitions; and carries out opening and closing procedures. It also involves coaching and developing team members, supporting training, enforcing company policies and brand standards, identifying safety risks, and maintaining cleanliness and operational readiness.

Leadership rotations cover people and staffing, sales and training, and operations and tunnel leadership. The role involves working outdoors in all weather conditions and physical activity such as prolonged standing and walking, manual tasks, operating equipment, and maintaining stamina throughout the shift.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• At least 1 year of supervisory or leadership experience.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Lead daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide shoulder-to-shoulder coaching, recognize team members, and support training completion.
• Promote a culture of engagement and accountability.
• Model company values and enforce policies and procedures.
• Identify safety risks proactively and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Rotate through people and staffing leadership, including scheduling, onboarding support, attendance tracking, performance documentation, and training compliance.
• Rotate through sales and training leadership, including team training, coaching sales behaviors, certification support, and identifying development gaps.
• Rotate through operations and tunnel leadership, including site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED