Shift Manager - 4055

Five Guys • Davenport, IA

5d

About The Position

Shift Managers at Five Guys are trained to perform all duties of Crew Members and Shift Leaders. They also direct a restaurant’s daily operations when the General Manager is absent, ensuring company standards are followed across product preparation and delivery, customer relations, restaurant maintenance, team management, inventory management, and other assigned duties.

The role is based in a fast-paced, high-energy restaurant environment focused on excellent customer service, food quality, and food safety. Most locations operate from 11:00 a.m. to 10:00 p.m. and do not have drive-thrus. The position offers opportunities for career growth, including promotion from within, and includes eligibility for bonuses tied to Secret Shopper results.

The stated pay is $19.00 per hour, plus tips and bonus. Benefits are based on eligibility and include medical, dental, vision, pet insurance, and a 401(k) with company match. Other offerings include an Employee Assistance Program, an Employee Relief Fund, and free meals while working.

Requirements

• One to two years of supervisory experience in a food service or retail environment is preferred.
• Be honest, energetic, motivational, and fun.
• Set high standards for yourself and your team.
• Demonstrate a customer-focused approach and a commitment to serving excellent food.

Nice To Haves

• One to two years of supervisory experience in a food service or retail environment.

Responsibilities

• Perform all duties assigned to Crew Members and Shift Leaders.
• Direct the daily operations of a restaurant in the General Manager’s absence.
• Ensure compliance with company standards for product preparation and delivery, customer relations, restaurant maintenance, team management, and inventory management.
• Carry out other duties as required or assigned.
• Lead by example and help create a positive workplace for the team.
• Deliver excellent customer service and serve high-quality food with a welcoming attitude.
• Uphold food quality and food safety standards.

Benefits

• Medical insurance, based on eligibility
• Dental insurance, based on eligibility
• Vision insurance, based on eligibility
• Pet insurance
• 401(k) with company match, based on eligibility
• Employee Assistance Program
• Employee Relief Fund
• Secret Shopper bonus plan
• Free meals while working
• Tips and potential bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed