Shift Manager - 35TH AVE

Super Star Car Wash•Peoria, AZ
•Onsite

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. The Shift Manager is an operational leader responsible for daily business execution as Manager-on-Duty, including onsite culture, team performance, safety, service delivery, and the guest experience. The role offers hands-on leadership experience and a pathway into higher-level operational leadership. Shift Managers rotate through focus areas to build leadership, business, and operational skills. The role leads daily shift operations, coaches and develops team members, upholds safety and brand standards, and supports smooth shift transitions and operational readiness. Rotational focus areas include people and staffing leadership, sales and training leadership, and operations and tunnel leadership. The position involves prolonged standing and walking, manual tasks, operating equipment, and maintaining stamina throughout the shift. The role also requires comfort working outdoors in all weather conditions.

Requirements

  • At least 18 years of age.
  • High school diploma or GED.
  • Minimum 1 year of supervisory or leadership experience.
  • Demonstrated ability to lead teams, make decisions, and drive results.
  • High integrity and professionalism.
  • Strong communication and problem-solving skills.
  • Ability to motivate, coach, and hold others accountable.
  • Comfort working outdoors in all weather conditions.
  • Energy, adaptability, and a hands-on leadership style.
  • Ability to perform prolonged standing and walking, manual tasks, and equipment operation, with stamina throughout the shift.

Nice To Haves

  • Retail, hospitality, or car wash experience.

Responsibilities

  • Own daily shift execution, including staffing, business flow, safety, and service standards.
  • Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
  • Ensure smooth shift transitions through clear communication and follow-through.
  • Execute opening and closing procedures and maintain operational readiness.
  • Lead, coach, and hold team members accountable to operational standards.
  • Provide hands-on coaching, recognize team members, support training completion, and promote engagement and accountability.
  • Model company values and enforce policies and procedures.
  • Proactively identify safety risks and address issues immediately.
  • Ensure consistent execution of brand and cleanliness standards.
  • Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance in the People & Staffing Leadership rotation.
  • Support team training, sales coaching, certification, and identification of development gaps in the Sales & Training Leadership rotation.
  • Support site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization in the Operations & Tunnel Leadership rotation.

Benefits

  • Medical, dental, and vision coverage.
  • Short-term disability, long-term disability, and life insurance options.
  • 401(k) eligibility with company match.
  • Free unlimited car washes.
  • Accrued vacation time.
  • Sick time in accordance with state law.
  • Tuition reimbursement.
  • Clear career path into higher levels of operations leadership.
  • Hands-on leadership experience with real decision-making authority.
  • Supportive leadership team and structured development opportunities.
  • Stable, growing company with a people-first culture.
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