Shift Manager I

Avolta•Findlay Township, PA

9d•$21 - $24•Onsite

About The Position

The Shift Manager assists management in monitoring day-to-day activities of subordinates, tracking associate productivity, assigning work and functional responsibilities within management’s framework, providing work directions, and ensuring adequate shift coverage. The role maintains awareness of and monitors compliance with corporate standards, and leads by example to encourage strong sales and customer service. The position also performs other duties as directed by the business or management. It is non-exempt and typically reports to the Store Manager or General Manager, depending on local requirements. The role is based at Pittsburgh International Airport Food & Beverage. The advertised compensation range is $21.38 to $23.76. Benefits may vary by position and include health, dental, and vision insurance; paid time off; holiday pay; meal and transportation benefits; a 401(k) with company match; company-paid life insurance; tuition reimbursement; an employee assistance program; training and career growth opportunities; and a referral program.

Requirements

High school diploma or equivalent (GED).
At least 6 months of supervisory or lead experience.
Ability to speak, read, and understand instructions, short correspondence, and policy documents, and converse comfortably with customers.
Ability to bend, twist, and stand to perform normal job functions.
Ability to lift and/or move up to 40 pounds.
Frequently immerse hands in water and in water diluted with chemical solutions.

Nice To Haves

Food and beverage experience.
Cash-handling experience.
Customer-service experience.

Responsibilities

Monitor and observe subordinates’ day-to-day activities, coordinate hourly associates’ breaks, and keep management informed about area activities and significant problems.
Complete opening, daily, and closing procedures and checklists according to company policies and procedures.
Coordinate with management to provide on-the-job training for new associates.
Operate the cash register and void transactions as needed, follow cash-handling policies and procedures, and maintain cash security.
Transfer supplies and equipment between storage and work areas by hand or with a hand truck.
Rotate products according to product-code dates, order products, and participate in physical inventory counts as required.
Resolve customer complaints consistently with company policy and with customer satisfaction in mind.
Follow food safety and sanitation practices and comply with HACCP standards.
Monitor compliance with safety guidelines, promote safety awareness, and report safety concerns to management.