Shift Manager - CHANDLER

Super Star Car Wash • Chandler, AZ

7d

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. The Shift Manager is an operational leader responsible for daily business execution as Manager-on-Duty, including onsite culture, team performance, safety, service execution, and the overall guest experience. This role suits leaders who thrive in fast-paced environments, enjoy developing people, and seek a pathway into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to develop broad leadership, business, and operational skills.

The position includes leading shift operations, coaching and developing team members, upholding safety and brand standards, and rotating through focus areas in people and staffing, sales and training, and operations and tunnel leadership. The work involves prolonged standing and walking, manual tasks, operating equipment, and stamina throughout the shift. The role requires comfort working outdoors in all weather conditions.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• Minimum of 1 year of supervisory or leadership experience.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide hands-on coaching and recognize team members.
• Support training completion and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Identify safety risks proactively and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Rotate through people and staffing leadership, including scheduling, onboarding support, attendance tracking, performance documentation, and training compliance.
• Rotate through sales and training leadership, including team training, coaching sales behaviors, certification support, and identifying development gaps.
• Rotate through operations and tunnel leadership, including site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED