Shift Manager | Earn Up to $20/hr.

Desert De Oro Foods Inc - Taco Bell•New Bedford, MA

1d•$13 - $23

About The Position

As a Shift Lead at Taco Bell, you lead shifts and guide the team to meet the company’s standards. You address customer concerns, coach and train Team Members, and partner with the management team on business initiatives. The role is suited to someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The stated base pay range for Shift Leaders is $13.00 to $23.00 per hour, depending on location, experience, and qualifications. Team Members may also qualify for shift incentives, discounts, and other benefits under company policies.

Requirements

At least 1 year of restaurant or retail experience.
At least 18 years of age.
Dependable and reliable transportation.
Excellent communication, management, leadership, and organizational skills.
Physical dexterity to move up to 45 pounds from one area to another.
Reliable attendance and punctuality.
Ability to operate a cash register as needed and make change for other cashiers.
Basic math skills.
Adherence to cash, security, inventory, and labor policies.
Ability to maintain customer satisfaction and follow health and safety standards.
Ability to promote Taco Bell’s culture and values, provide constructive feedback, execute shift duties accurately and efficiently, promote equity, inclusion, and belonging, and support positive experiences for teammates and customers.

Nice To Haves

3 months of shift lead experience.

Responsibilities

Execute the MIC (Manager in Charge) Success Routine and prioritize customer needs to ensure customer satisfaction.
Oversee Team Members’ completion of Shift Excellence tasks and maintain clean, neat appearances.
Ensure food safety, quality, and order accuracy.
Resolve customer complaints promptly and maintain positive customer relations.
Provide regular feedback to the General Manager on Team Member performance.
Give Team Members ongoing constructive and positive feedback.
Participate in training Team Members.
Handle conflicts constructively and work with the General Manager to resolve them.
Assist the General Manager in screening Team Member candidates.
Support profit and loss management by following cash-control and security procedures, maintaining inventory, and managing labor.
Oversee proper product preparation, rotation, portioning, cooking, and holding times.
Assist the General Manager with facility maintenance and ensure health and safety standards are followed.