Seasonal Intel Shift Manager

2020 Companies•New York, NY

11d•Onsite

About The Position

2020 Companies is hiring a seasonal Shift Manager for Intel’s Pop-Up Store to lead the team, drive customer engagement, and ensure seamless operations! We’re looking for a seasonal Shift Manager to lead the day-to-day operations of the Intel Experience Pop-Up Store in NYC. In this role, you’ll manage a team of Intel Promoters, oversee interactive technology demonstrations, and act as the key point of contact for Intel leadership and store management. This is a hands-on leadership position focused on customer engagement, operational excellence, and team motivation.

Requirements

High school diploma or equivalent required
2+ years of retail or sales management experience, preferably in consumer electronics or events
Proven ability to lead teams in high-volume, fast-paced environments
Excellent communication, conflict-resolution, and organizational skills
Strong tech interest and ability to learn Intel product features quickly
Smartphone and reliable transportation required
Ability to stand for extended periods
Ability to lift up to 20 lbs

Nice To Haves

some college preferred

Responsibilities

Manage daily operations of the pop-up store
Lead, coach, and motivate Intel Promoters to meet engagement and sales goals
Serve as the primary liaison between Intel leadership and store management
Monitor floor activity, customer traffic, and staffing needs to ensure smooth operations
Handle escalations and deliver outstanding customer service
Ensure accurate and timely completion of all team reporting requirements
Create a high-energy, interactive environment for customers and employees
Manage schedules and breaks to ensure full coverage