Shift Manager

Chances•Campbell River, BC

2d•$58,000 - $63,000•Onsite

About The Position

The CGC Shift Manager is critical to the flow of the operations and the success of the team at Chances Campbell River. While you work hard at maintaining our high standards in service excellence, we provide you with an exceptional benefits package and a competitive salary at a national company with more than 27 locations throughout Canada.

Requirements

Two years of experience in a management role.
Adept at Microsoft Office applications.
A willingness to work reasonable overtime as required.

Nice To Haves

Leadership experience in the hospitality, customer service, or food and beverage industry preferred.
Post-secondary education in business, commerce, hospitality, or related field is an asset.
Excellent oral and written communication and interpersonal skills.
Proven managerial, problem solving, and critical thinking skills with the ability to exercise independent judgment within established policies.
Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests, and vendors.

Responsibilities

Assist in the development of the strategic plan and direct the ongoing operations.
Develop, implement, and oversee guest services, games, and revenue growth.
Guide team development and training programs.
Establish methods, procedures, and guidelines to maintain high standards.
Maintain vendor relationships, negotiates the purchase of equipment, and implementation of new games.
Manage team members, including hiring, training and developing employees.
Model regulatory, departmental, and company policies and procedures.
Perform all other related and compatible duties as assigned.