Shift Manager (06343) Shawnee KS

Domino's Franchise•Shawnee, KS

1d•Onsite

About The Position

The Shift Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; cleanliness; marketing; profitability; and compliance with company policies and standards. The role requires setting an example for the crew and maintaining excellent customer service, attendance, punctuality, and store image. Open availability is required for this position. The position can provide a path to training as a General Manager. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Depending on work duties, team members may deliver products by car within a designated delivery area and deliver flyers or door hangers. The work involves standing and walking for much of the shift, handling supplies and food products, and exposure to changing temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather. Physical tasks may include lifting, carrying, pushing, pulling, climbing stairs or ladders, bending, crouching, reaching, and driving.

Requirements

Open availability is required for this position.
Must be available two out of three days among Friday, Saturday, and Sunday.
Must have a reliable vehicle and transportation to and from work.
Must have a valid driver's license with a safe driving record meeting company standards for delivery duties.
Must have access to an insured vehicle that can be used for delivery.
Ability to follow written instructions and communicate verbally with customers and coworkers.
Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
Verbal, writing, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Nice To Haves

Management experience is preferred.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, and cash control.
Maintain customer relations and provide great customer service.
Staff the shift and complete required paperwork.
Manage food and work to a schedule.
Maintain the store’s image, cleanliness, and adherence to standards.
Support marketing and profitability.
Follow all policies and procedures and expect the crew to do the same.
Operate store equipment, stock ingredients, prepare products, receive and process orders, take inventory, complete paperwork, and clean equipment and the facility.
When assigned delivery duties, deliver products by car to customers and deliver flyers or door hangers.