Shift Manager - Jacksboro

Super Star Car Wash • Fort Worth, TX

2d

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. Shift Managers are operational leaders responsible for daily business execution and serve as Manager-on-Duty, accountable for onsite culture, team performance, safety, service execution, and the guest experience. The role offers hands-on leadership experience and a pathway to higher-level operational leadership. Shift Managers rotate through focus areas to build leadership, business, and operational skills.

Responsibilities include leading shift operations, coaching and developing team members, upholding safety and brand standards, and rotating through people and staffing, sales and training, and operations and tunnel leadership focus areas. The role involves working outdoors in all weather conditions and performing physical tasks throughout the shift.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• Minimum of 1 year of supervisory or leadership experience.
• Ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide hands-on coaching, recognize team members, support training completion, and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Identify safety risks proactively and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Rotate through people and staffing responsibilities, including scheduling, onboarding support, attendance tracking, performance documentation, and training compliance.
• Rotate through sales and training responsibilities, including team training, coaching sales behaviors, certification support, and identifying development gaps.
• Rotate through operations and tunnel responsibilities, including site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.
• Stable, growing company with a people-first culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED