Shift Manager Count Team (Drop Team Shift Manager)

Resorts World NYC•Monticello, NY

13d•Onsite

About The Position

The Shift Manager Count Room is responsible for overseeing aspects of the Count Room such as table games count, slot drop pick-up, transferring the slot drop to the Count Room; ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls.

Requirements

Prior casino experience preferred
Ability to stand for extended periods of time
Ability to supervise subordinate staff members
Ability to operate currency/voucher counting equipment
Ability to use computer equipment
Ability to move and life approximately 50 pounds
Ability to count large quantities of cash and prepare proper documentation thereof
Three (3) to five (5) years of experience in a slot technical or guest service field with a minimum, of three (3) years in a supervisor/manager role in a high volume, complex resort casino environment
Proven experience in a technical capacity with slot machines and slot performance systems
High School Graduate or GED required
BA/BS in a related field and/or a combination of education and related experience
Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
Working knowledge and understanding of a broad range of slot machines and systems
Must be able to obtain and retain a New York State Gaming Commission License

Responsibilities

Ensures the integrity of all Count transactions
Assists in table games count and slot drop, counting money, and reconciling gaming revenue
Prepares various reports, transfer sheets, reconciles all totals to the Soft Count Summary; forwards all information to appropriate individual(s)
Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls
Manages team members of the Drop Count department.
Maintains all records, reports and other required paperwork in the Count Department
Conducts the necessary research to effectively resolve Count disputes
Facilitates the flow of information, by attending regularly scheduled departmental meetings
Held accountable for the accuracy and thoroughness of departmental records and reports
Ensure effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments
Maintains the highest level of confidentiality